Yes. Authorised Services Center Nepal accepts independent LG washing machine repair and maintenance requests in Thankot, Kathmandu. Technician visits are subject to scheduling and availability.

Yes. Home or on-site service can be arranged when a technician is available. Some repairs may require workshop service if additional testing, equipment or extensive dismantling is necessary.

The technician visit and inspection charge is NPR 500 within Kathmandu Valley. It is compulsory even if you decide not to proceed with the repair. Additional labour, parts and applicable transportation or workshop charges are separate.

The total cost depends on the diagnosed fault, labour, replacement parts and the type of service required. The NPR 500 visit and inspection charge applies within Kathmandu Valley. Ask for an estimate after inspection before authorizing additional work.

We accept repair requests for washing machines that do not spin. The technician needs to investigate the symptoms and check relevant areas before determining the likely cause and suitable repair.

Yes. Drainage-related problems can be inspected. The cause may involve an obstruction, drainage hose, pump or another issue. The appropriate repair depends on the findings.

We accept service requests for both front load and top load LG washing machines. Please provide the model number, if available, so the technician can better understand the machine before the visit.

Component replacement can be considered when inspection confirms it is necessary. The correct part depends on the washing machine model, diagnosed fault, compatibility and availability.

Genuine LG parts may be available depending on the model and component. Compatible alternatives may also be discussed where appropriate. Availability and the applicable price should be confirmed before replacement.

Same-day service may be possible depending on technician availability, current workload, location and required parts. Please confirm the schedule when requesting service. Same-day attendance and repair completion are not guaranteed.

Repair time depends on the fault, the amount of work required, component availability and whether workshop service is needed. The technician can provide a more useful estimate after inspection.

Yes. Include the displayed error code when requesting service. An error code can help narrow down the issue, but further checks may still be necessary to identify the actual fault.

Yes. You can request maintenance and inspection for operating concerns such as unusual noise, vibration, drainage issues, leakage or irregular wash cycles. The work required depends on the machine's condition.

No. Authorised Services Center Nepal is an independent, multi-brand appliance repair provider and is not an official or manufacturer-authorized LG service center.

Warranty terms, when applicable, depend on the particular repair, replacement component and service performed. Please confirm the applicable terms before proceeding with the work.

Provide your name, phone number, complete Thankot address, washing machine type, model number if available, and a clear description of the problem. You can also share an error code or photos when relevant.

Requests can be made from Thankot and nearby parts of Kathmandu. Coverage and technician availability depend on the exact address and schedule, so confirm your location when booking.

Call 9851353408 or use the contact page to request service. Share your machine details, the problem and your location so technician availability and the next steps can be discussed.