You can call 9713815525, contact us through WhatsApp or submit an online appliance service request. When contacting us, provide the appliance type, brand, model number if available, problem or error code and your exact service location.

Yes. Call and booking support is available 24/7. However, this does not mean that a technician is guaranteed to attend or complete a repair at every hour. Technician visits are scheduled separately according to location, appliance requirements, current workload and availability.

Same-day technician visits may be available depending on the service location, time of booking, appliance type, current workload and technician availability. Same-day service is not guaranteed.

The compulsory standard technician visit and initial inspection charge is NPR 500 within normal Kathmandu Valley coverage. The charge applies when the technician visits the customer's location.

Repair labour, replacement parts, workshop work, pickup/return, transport and other additional services are separate where applicable.

No. NPR 500 covers the standard technician visit and initial inspection within normal Kathmandu Valley coverage. Additional repair labour, replacement parts and other required services are separate.

An exact repair price often cannot be determined reliably from the reported symptom alone. The final repair requirement can depend on the appliance model, diagnosed fault, labour involved, replacement parts and whether workshop work is required.

You can contact us about serviceable washing machines, refrigerators, TVs, air conditioners, microwave ovens, dishwashers, dryers, vacuum cleaners, deep freezers, water dispensers and other home or workplace appliances. Serviceability depends on the appliance, model, fault, technical requirements and parts availability.

We provide independent multi-brand appliance service and can receive requests involving brands such as LG, Samsung, Whirlpool, Bosch, Haier, CG, Hisense, Panasonic, Midea, Godrej, TCL, IFB, Beko and others. Exact serviceability depends on the appliance and model.

Our normal doorstep service focus is Kathmandu Valley, including serviceable locations in Kathmandu, Lalitpur and Bhaktapur. Exact technician availability is confirmed according to the customer's location and current service schedule.

Kathmandu, Lalitpur and Bhaktapur are described as service areas for doorstep technician visits. They do not represent separate physical branches. Our business location is in Samakhushi, Kathmandu.

Yes. You can send your exact location and appliance details so availability can be checked. Technician service outside normal coverage is subject to confirmation, and applicable visit, travel or transport charges may vary according to the location and service requirements.

Replacement parts are considered after diagnosis. Original or genuine parts may be used when available and suitable for the appliance. Appropriate compatible replacement parts may also be considered depending on availability, technical compatibility and the repair requirement.

If safe and practical repair cannot be completed at the service location, workshop repair may be recommended. This can apply when additional tools, dismantling or extended testing are required. Any applicable workshop, pickup, return or transport costs are separate and can vary according to the appliance and location.

Any applicable service or repair warranty depends on the specific appliance fault, work performed and parts used. There is no single universal warranty period that applies to every repair.

If your appliance may still be covered by a manufacturer warranty, review the manufacturer's warranty terms and consider contacting its official service network before arranging independent repair. Third-party inspection, opening or component replacement may affect manufacturer warranty coverage.

No. We provide independent multi-brand appliance repair and maintenance services. We are not an authorized service center, agent or affiliate of the appliance manufacturers referenced on this website. Brand names and trademarks are used only to identify the products we service.

No. Describe the symptoms you can observe. For example, tell us whether the washing machine is not spinning, the refrigerator is not cooling, the TV has no picture or the AC is not cooling properly. A technician can inspect the appliance before a specific component replacement is recommended.

Yes. If an error code is displayed, send the exact code along with the appliance brand and model number where available. An error code can help with diagnosis, but it does not automatically prove that a specific component or PCB must be replaced.

Yes. Relevant photos of the appliance, model label, visible damage, leakage area or displayed error can help explain your request. Photos do not replace physical inspection where technician diagnosis is required.

Yes. We accept residential, commercial and institutional appliance service requests. Businesses and institutions can provide their organization name, site contact, location, appliance details and reported problems when contacting us.

Yes. List each appliance, its brand and model where available, quantity and reported problem. Larger or multiple-appliance requests may require different scheduling depending on the appliances, work involved and technician availability.

No. A phone, WhatsApp or online booking request begins the service-request process. A particular visit time is confirmed only after the location, appliance requirements and technician availability have been reviewed.