Disclaimer
This page explains the independent nature of our appliance repair services, our use of brand names and trademarks, and important conditions relating to service information, diagnosis, replacement parts, pricing and warranties.
Please read this disclaimer before using this website or requesting appliance repair services.
Appliance repair and maintenance services are provided independently.
Brand names are used to identify appliances that we service.
Final repair requirements are determined after appliance inspection.
Parts, repair time, warranty and availability depend on the individual service.
Independent LG Appliance Repair Service
LG Service Center Nepal is an independent appliance repair, servicing and maintenance provider serving customers in Kathmandu Valley and selected nearby areas.
We provide repair support for LG-branded appliances, including supported washing machines, refrigerators, televisions, air conditioners and other home appliances. However, our business is independently operated.
LG Service Center Nepal is not an authorized service center of LG Electronics and is not owned, operated, endorsed, sponsored or officially represented by LG Electronics.
Customers looking specifically for manufacturer-authorized warranty service should contact LG Electronics or its official service network directly.
Use of the LG Name and Trademarks
References to “LG,” LG appliance names, product categories, model information and related trademarks on this website are used for identification and descriptive purposes—to explain the types of appliances for which independent repair services may be available.
All trademarks, product names, logos and brand identifiers belonging to LG Electronics or other respective trademark owners remain the property of their respective owners.
Use of a brand name on this website should not be interpreted as indicating authorization, partnership, sponsorship, endorsement or affiliation with the trademark owner.
Service, Diagnosis, Parts & Repair Disclaimer
Appliance faults can have several possible causes. Information provided on this website is general guidance and does not replace physical inspection and diagnosis of the appliance by a technician.
Diagnosis & Fault Identification
Appliance symptoms described on this website, over the phone, through WhatsApp or through an online booking form are not a final technical diagnosis.
For example, an appliance that does not start, does not cool, does not drain, displays an error code or produces unusual noise may have more than one possible cause. A technician may need to inspect and test the appliance before identifying the likely fault and recommending repair work.
Important: Website content, customer descriptions, photographs, videos and error codes may help with preliminary assessment, but they do not guarantee identification of the actual failed component before inspection.
Estimates & Repair Charges
Repair costs vary according to the appliance, model, condition, diagnosed fault, labour required and any replacement parts that may be needed.
Where possible, the technician will explain the diagnosed problem and expected repair or parts cost before proceeding with chargeable repair work.
Inspection First The appliance may need to be inspected before a reliable repair estimate can be provided.
Estimate Explained Expected repair and parts charges can be discussed after diagnosis.
Customer Approval Chargeable repair work should proceed after the customer approves the proposed work.
Spare Parts & Parts Availability
Depending on the appliance, model, fault and market availability, repair may involve an original/genuine replacement part or a compatible replacement part.
Parts availability can change and may depend on the appliance model, age, supplier stock and availability within Nepal. We therefore cannot guarantee that every replacement component will always be immediately available.
May be used when suitable parts are available for the appliance and model.
Compatible replacement options may be discussed where appropriate and available.
The availability, origin, type and suitability of a replacement part should be confirmed for the specific repair. References to “genuine” or “original” parts do not imply that this business is an authorized distributor or representative of LG Electronics.
Repair Outcome & Appliance Condition
We aim to diagnose appliance faults and recommend appropriate repair options. However, not every appliance can necessarily be repaired successfully or economically.
Repair feasibility can depend on factors such as appliance age, previous repairs, physical damage, corrosion, multiple component failures, parts availability and the overall condition of the appliance.
Booking an inspection or technician visit does not guarantee that an appliance can be repaired, that the required part will be available, or that repair will be economically practical.
Workshop Repair & Appliance Transport
Many appliance problems may be inspected or repaired at the customer's location. However, some repairs may require workshop equipment, additional testing or more extensive disassembly.
When workshop repair is appropriate, pickup, transport, workshop inspection, repair, testing and return arrangements may be discussed with the customer.
Pickup, delivery and workshop-related charges may vary according to appliance type, size, service location and the work required.
Same-Day Service & Repair Timeframes
Same-day technician visits may be available for some service requests depending on technician availability, booking time, service location and appliance type.
Same-day technician availability does not mean that every appliance will be completely repaired on the same day. Completion time may depend on diagnosis, required parts, repair complexity, workshop requirements and other practical circumstances.
Service information may vary by individual job. The appliance's actual condition, diagnosis, repair requirements, parts availability and agreed service terms take priority over general information displayed on this website.
Repair Warranty & Manufacturer Warranty
Any warranty relating to work performed by our independent repair service is separate from a manufacturer's product warranty. Customers should understand the applicable warranty terms before requesting repair.
Is Your LG Appliance Still Under Manufacturer Warranty?
Before requesting independent repair, customers with an appliance that may still be covered by an LG manufacturer or seller warranty should review the applicable warranty terms and consider contacting the manufacturer, seller or official service network.
Service & Repair Warranty
Where a warranty is provided for repair work or a replacement part, its terms may vary depending on the appliance, diagnosed fault, work performed, replacement component and other conditions of the individual service.
There is no single fixed warranty period that automatically applies to every appliance repair. Customers should confirm the applicable warranty terms for their particular repair when the service is performed.
Appliance Type Warranty conditions can vary between different appliance categories.
Fault & Repair Coverage may depend on the specific repair work that was carried out.
Replacement Part Parts may have different warranty conditions depending on type and supplier.
Individual Terms Any applicable coverage should be confirmed for the specific completed repair.
Please confirm your repair warranty. Do not assume that a warranty period mentioned for one repair, appliance or replacement component applies to another service.
Manufacturer Warranty Notice
Any warranty originally supplied by LG Electronics, a retailer, distributor or another third party is separate from the independent repair services offered through this website.
We do not administer, approve, extend or make decisions about LG Electronics manufacturer warranty claims. Eligibility for manufacturer warranty service is determined under the applicable warranty terms and by the relevant manufacturer, seller or authorized service provider.
Opening, disassembling, modifying or repairing an appliance through an independent service provider may affect manufacturer or seller warranty coverage, depending on the applicable warranty terms and the circumstances of the repair.
If maintaining an existing manufacturer warranty is important to you, review your warranty documentation and contact the manufacturer, retailer or its official service network before authorizing independent repair.
No Manufacturer Warranty Representation
A repair arranged through LG Service Center Nepal should not be interpreted as repair performed under an official LG Electronics manufacturer warranty unless the customer has separately arranged such warranty service directly through an authorized provider.
Independent Repair Service
- Independently provided appliance repair
- Customer-approved repair work
- Repair warranty may vary by job
- Not an LG manufacturer warranty
LG Electronics Warranty
- Governed by applicable LG warranty terms
- Eligibility determined separately
- May require an authorized service channel
- Not administered by our business
Pre-Existing & Unrelated Faults
Appliances may contain more than one fault, including problems that were not apparent during the original service or that are unrelated to the component or work previously repaired.
A warranty provided for a particular repair does not automatically mean that every future fault affecting the appliance is covered.
Any applicable repair warranty relates to the agreed work and its individual terms.
A separate problem may require new diagnosis and may not fall within previous repair coverage.
Customer Warranty Responsibility
Customers are responsible for checking whether their appliance is currently covered by a manufacturer, retailer, extended or other third-party warranty before requesting independent repair if preserving that coverage is important to them.
Your appliance purchase date and proof of purchase
Manufacturer or retailer warranty documentation
Whether your appliance is still within a warranty period
Whether independent repair could affect that coverage
Whether an official service channel is required under the applicable warranty terms
LG Service Center Nepal Is Not an Authorized LG Electronics Service Center
Our repair and maintenance services are independently provided. References to LG and LG products identify the appliances we service and do not indicate authorization, endorsement, sponsorship or affiliation with LG Electronics.
Visit Charges, Pricing & Service Estimates
Service costs depend on the appliance, location, diagnosed fault, labour required and replacement parts. The technician visit and inspection charge is separate from repair labour and parts unless specifically agreed otherwise.
Technician Visit & Inspection Charge
This charge applies when a technician visits the customer's location within our normal Kathmandu Valley service coverage.
Technician Visit Travel to the service location within normal Kathmandu Valley coverage.
Initial Inspection Inspection and assessment of the reported appliance problem.
Repair Labour Is Separate Repair charges depend on the diagnosed fault and work required.
Replacement Parts Are Separate Parts are charged separately when replacement components are required.
Technician Visit & Inspection Charge
A technician visit and inspection charge of NPR 500 applies when a technician attends a customer's location within our normal Kathmandu Valley service coverage.
The visit and inspection charge compensates for the technician's attendance and initial assessment of the appliance. It should not be interpreted as the complete repair price.
Labour, replacement parts, workshop work, transport or other agreed services may involve additional charges depending on the individual repair.
Charges Outside Normal Service Coverage
Service requests outside our normal Kathmandu Valley coverage may involve a different technician visit, travel or transportation charge.
Any such charge may depend on distance, location, appliance type, transport requirements and technician availability. Customers should confirm the applicable charge before arranging an out-of-area visit.
Standard technician visit and inspection charge: NPR 500.
Visit or travel charges may vary according to distance and service requirements.
Preliminary Prices & Repair Estimates
A price discussed before physical inspection may be preliminary when the exact fault, appliance condition or required parts have not yet been confirmed.
Photos, videos, model information and a customer's description of the problem can help us understand a service request, but they may not reveal every technical issue affecting the appliance.
If additional faults or requirements become apparent during repair, the scope or expected cost may need to be reconsidered before additional work proceeds.
Customer Approval of Repair Work
After diagnosis, the technician can explain the identified problem and proposed repair. Where replacement parts are required, the available option and expected cost can also be discussed.
Chargeable repair work should proceed after the customer has agreed to the proposed service.
Diagnose Inspect the appliance.
Explain Discuss the fault and repair.
Estimate Explain expected charges.
Approve Customer agrees to proceed.
Repair Agreed work is performed.
Payment Methods & Payment Conditions
Payment may be accepted through available payment methods agreed for the service, which can include cash and commonly available digital, QR or bank-transfer methods.
Payment availability may vary, so customers should confirm the preferred payment method when arranging or completing the service.
Payment-provider names shown elsewhere should not be assumed unless specifically offered for the individual transaction. Customers can confirm the available payment option directly when completing the service.
Pickup, Delivery & Transport Charges
Some appliances may need to be transported for workshop inspection, repair or testing. Pickup and return arrangements depend on the appliance, size, location and service requirements.
Any applicable pickup, delivery or transportation charge may vary and should be confirmed for the individual service rather than assumed to be included in the technician visit or repair charge.
What Is Included and What May Be Separate?
Please confirm the expected cost before repair. Pricing depends on the individual appliance and service. The final agreed scope of work and charges for a particular repair take priority over general pricing information displayed on this website.
Website Information, Accuracy & Liability
Information on this website is provided to explain our independent appliance repair services and offer general guidance. Actual appliance faults, service availability, repair requirements and costs must be determined for each individual service request.
Website Content Is Not a Substitute for Appliance Diagnosis
Troubleshooting information, descriptions of common faults, error-code discussions and other educational content on this website are general in nature. Similar appliance symptoms can result from different technical problems.
Website Information Disclaimer
Content published on this website is intended to provide general information about appliance repair, maintenance, common appliance problems and the independent services that may be available through our business.
Although we aim to keep website information useful and reasonably accurate, appliance models, technologies, replacement parts, service availability and repair requirements can vary.
Website information should therefore not be treated as a guaranteed diagnosis, fixed quotation, technical specification or promise that a particular repair will be suitable for every appliance.
General Guidance Website content explains common service and appliance-repair topics.
Individual Diagnosis Actual appliance faults may require physical inspection and testing.
Service Can Vary Repair requirements depend on the appliance, model, condition and fault.
Accuracy, Changes & Updates
We may update, correct, remove or revise website content when service conditions, pricing, coverage, parts availability or other information changes.
Despite reasonable efforts to maintain useful information, website content may occasionally contain outdated information, typographical errors, technical inaccuracies or incomplete details.
Current service details should be confirmed. If particular information such as availability, pricing, service coverage, parts or scheduling is important to your booking decision, confirm it when arranging service.
Troubleshooting & Technical Content
Articles and service pages may describe common symptoms, possible causes, error codes or general troubleshooting information for washing machines, refrigerators, televisions, air conditioners and other appliances.
Such information is intended for general understanding. It does not confirm that a particular component is faulty and does not replace inspection by an appropriately experienced technician where technical diagnosis is needed.
An error code or visible symptom can provide useful diagnostic information, but it does not always identify the exact component requiring repair or replacement.
Repair & Safety Information
General troubleshooting information on this website should not be interpreted as an instruction to perform electrical, refrigeration, gas-related, high-voltage or other potentially hazardous repair work without appropriate knowledge, equipment and safety precautions.
Appliance disassembly or internal repair can expose electrical components, stored electrical energy, sharp components, refrigerant systems, hot surfaces or other hazards depending on the appliance.
If a fault involves internal electrical components, refrigerant systems, burning smells, smoke, overheating, damaged wiring, water near electrical components or another potentially hazardous condition, stop using the appliance and seek appropriate professional assistance.
External Links Disclaimer
This website may occasionally include links or references to third-party websites, manufacturers, maps, communication services, payment services or other external resources for convenience or informational purposes.
Unless expressly stated otherwise, a link to an external website does not mean that we own, control, operate or endorse that third-party website or all information, products or services available through it.
Third-party websites operate under their own terms, privacy practices and policies. Users should review relevant information directly on those websites where appropriate.
Controlled by the relevant third party.
May have separate terms and privacy practices.
External content can change independently.
Website Availability
We aim to keep the website accessible, but uninterrupted or error-free availability cannot be guaranteed at all times. Temporary interruptions may occur because of maintenance, hosting issues, technical problems, updates or circumstances outside our reasonable control.
Website unavailability does not necessarily mean that appliance repair services are unavailable. Customers may use the available contact methods to enquire about service.
Limitation of Liability
To the extent permitted by applicable law, we are not responsible for loss or damage resulting solely from reliance on general website information where an appliance-specific inspection, professional diagnosis or other appropriate advice was reasonably required.
We are also not responsible for the content, availability, security or practices of third-party websites that are outside our control merely because a link or reference to them appears on this website.
Nothing in this disclaimer is intended to exclude, restrict or limit any responsibility, right or remedy that cannot lawfully be excluded or limited under applicable law.
This disclaimer should be read together with any service-specific terms agreed with the customer. Where applicable law provides rights or protections that cannot legally be waived, those rights and protections continue to apply.
Individual Circumstances Take Priority
Every appliance and repair situation can be different. Information that applies to one model, fault or repair should not automatically be assumed to apply to another.
Where there is a difference between general website information and the findings from an actual inspection of a customer's appliance, the individual diagnosis and agreed service requirements should be considered when deciding how to proceed.
Please Keep These Points in Mind
Website information is general and does not replace appliance-specific diagnosis.
Content, service availability and other information may be updated over time.
Error codes and symptoms do not always identify the exact failed component.
Potentially hazardous appliance repairs should not be attempted solely from general website guidance.
External websites are controlled by their respective third-party operators.
Applicable legal rights that cannot lawfully be excluded remain unaffected.
Need clarification about a service? Contact us before booking if you need confirmation about service coverage, technician availability, charges, parts or the repair process.
Questions About This Disclaimer?
If you need clarification about our independent repair services, service coverage, charges, parts, warranties or any information displayed on this website, contact us before requesting or approving repair work.
Changes to This Disclaimer
This disclaimer may be reviewed and updated from time to time to reflect changes to our services, website content, business practices or other relevant circumstances.
Updated wording becomes applicable to the website from the time it is published here, subject to any rights or obligations that apply under applicable law.
Customers and website visitors are encouraged to review this page when they need current information about the nature and limitations of our services.
Service-Specific Information
General information on this website cannot describe every possible appliance condition or repair situation. Individual service details may therefore vary according to the appliance, diagnosis, parts availability, service location and work approved by the customer.
Where specific repair details, pricing, parts options or warranty conditions are agreed for an individual service, those service-specific details should be considered together with the general information on this website.
Applicable Law & Customer Rights
This disclaimer is intended to explain the nature of our website and independent appliance repair services. It is not intended to remove, restrict or override any customer right, obligation or remedy that cannot lawfully be excluded or limited under applicable law.
If any part of this disclaimer is inconsistent with a mandatory legal requirement that applies to a particular transaction or service, the applicable legal requirement will take priority to the extent required by law.
Contact Us Before Booking Your Repair
Have a question about technician visits, repair charges, replacement parts, service warranty or whether our independent service is suitable for your appliance? Contact us before booking.
Independent LG Appliance Repair Service
LG Service Center Nepal provides independent appliance repair and maintenance services. We are not an authorized LG Electronics service center, agent, representative, franchise, subsidiary or affiliate.
References to LG, LG appliance categories, product names, model information and related trademarks are used only for identification and descriptive purposes to explain the appliances for which independent repair services may be available.
All trademarks, logos, product names and brand identifiers remain the property of their respective owners. Their use on this website does not imply authorization, endorsement, sponsorship or affiliation.
Looking for official LG warranty service? If your appliance is under manufacturer warranty or you specifically require an LG-authorized service provider, check the applicable warranty information and contact LG Electronics or its official service network.
Understanding This Disclaimer
By continuing to use this website, you acknowledge that you have access to the disclosures provided on this page. Any appliance repair you request remains subject to the individual diagnosis, agreed work and applicable service conditions.
Thank you for reading our Disclaimer. Our aim is to provide clear information so customers understand the independent nature of our appliance repair service before booking.