Yes. Customers in Gongabu can request independent washing machine inspection, diagnosis, repair, maintenance, installation assistance, and applicable parts assessment for LG washing machines. Service availability depends on scheduling and the required work.

Yes. Doorstep service can be requested for homes, apartments, offices, and suitable business premises in Gongabu. Where practical, inspection and applicable repair can begin at the appliance location.

The compulsory visit / inspection charge within Kathmandu Valley is NPR 500. Repair labor, replacement parts, transportation, workshop work, maintenance, installation-related work, and other applicable services are separate.

No. The NPR 500 Kathmandu Valley visit / inspection charge is compulsory and separate from applicable repair labor, parts, transportation, workshop, or other service costs.

Same-day attendance may sometimes be available, but it is not guaranteed. Availability depends on booking time, technician schedule, route, traffic, workload, exact location, accessibility, and the type of service required.

Yes, a washing machine that is not spinning can be inspected. However, “not spinning” is a symptom rather than a confirmed component failure. Depending on the machine, relevant areas such as drainage, load balance, door or lid operation, drive areas, motor-related areas, sensors, or controls may need assessment.

Yes. Relevant drainage areas can be inspected when water remains inside the machine, drainage is slow, or the wash cycle does not complete normally. The exact cause should be diagnosed before a repair or component replacement is recommended.

Leakage problems can be inspected. Depending on where the water is coming from, relevant hoses, connections, seals, drainage areas, installation conditions, and other water-contact areas may need assessment.

Yes. Excessive vibration, unusual movement, knocking, rubbing, or other abnormal sounds can be inspected. Relevant installation, load, drum movement, bearing-related, drive, and other mechanical areas may be considered depending on the symptom.

Service can be requested for both front-load and top-load LG washing machines. The applicable inspection and repair process depends on the machine design, model, condition, symptoms, and service requirements.

A displayed error code can help identify the area that may require investigation, but the code should not automatically be treated as proof that a particular component has failed. Relevant inspection and diagnosis may still be necessary.

Yes. If an error code is visible, share it when requesting service. It is also useful to provide the washing machine model if known and explain what the appliance was doing when the error appeared.

No specific part can be guaranteed before diagnosis and machine identification. Parts availability depends on the required component, model, specification, compatibility, and current supplier availability.

It depends on the diagnosed fault, required component, machine model, compatibility, current parts availability, and practical repair conditions. Diagnosis should come before deciding whether a replacement component is required.

No. Inspection and diagnosis do not automatically commit you to repair. Applicable findings and service requirements can be discussed, after which you can decide whether to proceed.

Yes, workshop support may be appropriate when the diagnosed repair cannot reasonably be completed at the customer location. The requirement can be discussed before workshop service proceeds.

Provide your name, phone number, complete Gongabu address, nearby landmark if useful, washing machine type, model if known, main problem, and any displayed error code. Mention unusual noise, leakage, or water remaining inside when relevant.

The complete repair cost cannot always be determined from the symptom alone. It depends on the diagnosed fault, required labor, replacement parts if applicable, machine condition, workshop requirements, transportation where applicable, and other required work.

No. Authorised Services Center Nepal is an independent appliance repair service provider. We are not an official LG service center and are not affiliated with, authorized by, sponsored by, or endorsed by LG.

No. Our appliance service technicians are independent technicians and are not represented as LG employees or LG-authorized technicians. The LG name is used only to identify the appliance brand for which customers may request independent service.